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All Systems Operational

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Welcome to Spreedly's StatusPage!

This has the latest data detailing the current operational health of Spreedly. To view the health of downstream 3rd party integrations, see our connection status page: https://status-connections.spreedly.com/

Core Transactional API Operational
90 days ago
100.0 % uptime
Today
Core Secondary API Operational
90 days ago
100.0 % uptime
Today
3DS Global Operational
90 days ago
100.0 % uptime
Today
Alternative Payment Methods (APMs) Operational
90 days ago
100.0 % uptime
Today
Composer Operational
90 days ago
100.0 % uptime
Today
Express Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
iFrame Operational
90 days ago
100.0 % uptime
Today
Payment Method Distribution (PMD) Operational
90 days ago
100.0 % uptime
Today
Recover Operational
90 days ago
100.0 % uptime
Today
Spreedly Payment Fraud Prevention Operational
90 days ago
100.0 % uptime
Today
Dodgeball Operational
90 days ago
100.0 % uptime
Today
Advanced Vault Operational
BIN MetaData Operational
Fingerprinting Operational
Lifecycle Management (Account Updater) Operational
Lifecycle Management (Account Updater) Callbacks Operational
Network Tokenization Operational
Supporting Services Operational
app.spreedly.com Operational
Spreedly.com Operational
Docs.spreedly.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Dodgeball Database Maintenance Jul 24, 2026 07:00-11:00 EDT

On July 24th, 2026, from 7:00 PM to 11:00 PM EST, our systems will undergo scheduled maintenance as we will be performing a DodgeballHQ routine database maintenance in this window. Our team will be closely monitoring the activity throughout the maintenance window.
Posted on Jul 17, 2026 - 14:23 EDT
Jul 21, 2026

No incidents reported today.

Jul 20, 2026
Completed - The scheduled maintenance has been completed.
Jul 20, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 07:00 EDT
Scheduled - On July 20th, 2026, from 7:00 AM to 1:00 PM EST, our systems will undergo scheduled database maintenance. We will be upgrading our database cluster to apply routine updates and improve overall performance. Our team will be closely monitoring the activity throughout the maintenance window.

If you experience any unexpected impacts during this time, please reach out and our Support team will be happy to assist.

Jul 14, 03:38 EDT
Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026
Resolved - We identified and resolved the issue causing intermittent 500 responses on certain list and retrieval endpoints. A configuration update has been deployed to prevent requests from being prematurely terminated, and we are continuing to monitor the service.
Jul 11, 11:38 EDT
Investigating - We are investigating elevated error rates affecting certain API requests. Some list and retrieval endpoints may return intermittent 500 responses while we work to identify the root cause.
Jul 11, 10:33 EDT
Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
Resolved - After closely monitoring and confirming that all systems are stabilized and functioning as expected, this incident is considered resolved. No further customer impact is expected.

We are completing our investigation concerning the causes of the incident and any residual impact.

We apologize for any inconvenience or disruption.

Jul 8, 12:54 EDT
Identified - We have identified transient internal DNS resolution error that occurred between 15:00 and 15:05 UTC causing select 500 errors across Spreedly services. We continue to investigate the full impact and will provide additional information as it becomes available.
Jul 8, 12:08 EDT
Investigating - Spreedly has detected an issue potentially resulting in degraded performance on Cybersource Credit transactions. While we are providing this early notification in an effort to alert you as quickly as possible, we are still investigating the actual scope and impact. We will provide an update as soon as more details are available.
Jul 8, 11:22 EDT
Jul 7, 2026

No incidents reported.