Update - We will continue to monitor the situation through the weekend and will post a final update Monday.
Feb 16, 17:43 EST
Monitoring - The fix has been applied and the intermittent errors have subsided. We are monitoring to ensure there are no deleterious side effects.
Feb 15, 15:42 EST
Identified - We have identified a potential fix and are applying it to production systems.
Feb 15, 15:33 EST
Investigating - We are seeing intermittent errors when fetching records from our data storage systems. This is causing some transactions to fail. We've begun investigating the cause. In the meantime, it is safe to retry these transactions on failure.
Feb 15, 14:45 EST
Core Transactional API   ? Operational
90 days ago
99.98 % uptime
Today
Supporting Services Operational
90 days ago
99.96 % uptime
Today
Core Secondary API   ? Operational
90 days ago
100.0 % uptime
Today
Dashboard   Operational
90 days ago
99.92 % uptime
Today
Marketing & Education Operational
Documentation   ? Operational
Marketing Site   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 17, 2019

No incidents reported today.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.