Update - Spreedly continues to actively work with our Account Updater (AU) vendor to troubleshoot the issue being seen with a subset of Spreedly customers not receiving their June 15 account updates. We have identified the root cause of the issue with our AU vendor, and we are discussing several options for resolution.
We are continuing to work with our AU vendor to resolve the issue and will provide additional updates later today.
Jun 30, 09:53 EDT
Identified - We have identified an issue with our upstream Account Updater provider, and we are working with them to resolve the issue.
We will provide the next update no later than 10AM ET tomorrow or earlier if additional, significant progress is made prior to this time.
Jun 29, 16:54 EDT
Update - We are continuing to investigate this issue.
Jun 29, 14:22 EDT
Investigating - Spreedly is aware that some customers using the Account Updater service have reported results lower than historical trends. We are actively investigating this issue.
Jun 29, 13:17 EDT
Core Transactional API
?
Operational
90 days ago
100.0
% uptime
Today
Gateway Integrations
?
Operational
90 days ago
100.0
% uptime
Today
Supporting Services
?
Degraded Performance
90 days ago
99.98
% uptime
Today
Core Secondary API
?
Degraded Performance
90 days ago
100.0
% uptime
Today
Dashboard
Operational
90 days ago
99.95
% uptime
Today
Payment Forms
?
Operational
90 days ago
100.0
% uptime
Today
Marketing & Education
Operational
Documentation
?
Operational
Marketing Site
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.