spreedly
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Core Transactional API ? Operational
90 days ago
99.94 % uptime
Today
Gateway Integrations ? Operational
90 days ago
100.0 % uptime
Today
Supporting Services ? Operational
90 days ago
98.85 % uptime
Today
Core Secondary API ? Operational
90 days ago
97.3 % uptime
Today
Dashboard Operational
90 days ago
99.27 % uptime
Today
Payment Forms ? Operational
90 days ago
100.0 % uptime
Today
Marketing & Education Operational
Documentation ? Operational
Marketing Site ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 29, 2023

No incidents reported today.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Core 500 errors
Resolved - After a period of monitoring, Spreedly is confident that the cloud provider hardware failure was fully corrected automatically.

All systems are confirmed to be fully operational.
Jan 27, 21:57 EST
Identified - Spreedly has identified the source of the errors as a hardware failure in our cloud provider. The system autocorrected and is currently stable. Engineers are continuing to monitor this situation.
Jan 27, 21:35 EST
Investigating - Spreedly is aware some customers may be receiving errors on the Core Transactional API, and is actively investigating.
Jan 27, 21:14 EST
Jan 26, 2023

No incidents reported.

Jan 25, 2023
502 Bad Gateway Errors
Resolved - We have confirmed that this issue has been resolved and customers are no longer experiencing 502 Bad Gateway errors.

A post incident review will be published.

We apologize for the impact this issue caused to affected customers.
Jan 25, 20:47 EST
Monitoring - We have implemented a fix and services are restored. We are currently monitoring and confirming with impacted customers that they are no longer experiencing these errors.
Jan 25, 19:56 EST
Identified - We have identified an issue resulting in customers receiving a 502 Bad Gateway Error. Our team is working to resolve this issue currently and we will update shortly.
Jan 25, 19:15 EST
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023
Intermittent timeouts on core.spreedly.com
Resolved - From ~6:02-6:08pm EST (~6 mins) on 1/19/23 Spreedly experienced an outage of our Content Delivery Network (CDN) and Web Application Firewall (WAF) provider (Fastly) as referenced here: https://www.fastlystatus.com/, which impacted approximately ~2/3 of requests to core.spreedly.com during this time period. Customer transactions and those logged into Spreedly ID may have had some of their requests timeout and unable to login into Spreedly ID.
Jan 19, 18:50 EST
Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

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