All Systems Operational
Core Transactional API   ? Operational
90 days ago
99.99 % uptime
Today
Supporting Services Operational
90 days ago
99.98 % uptime
Today
Core Secondary API   ? Operational
90 days ago
100.0 % uptime
Today
Dashboard   Operational
90 days ago
99.96 % uptime
Today
Marketing & Education Operational
Documentation   ? Operational
Marketing Site   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2018

No incidents reported today.

Sep 23, 2018

No incidents reported.

Sep 22, 2018

No incidents reported.

Sep 21, 2018
Resolved - We've identified the cause as a change that was deployed which broke data ingestion. We've reverted the change to allow us to investigate the issue.

Data should be fully restored to Insights within 1-2 hours.

A postmortem will be published next week once we've had a chance to fully investigate.
Sep 21, 16:41 EDT
Investigating - We are currently investigating an issue causing the Spreedly Dashboard to not show transaction data after September 19th 11PM UTC. Transactions and the API are not impacted, this is strictly an issue with visualizing the data in the Dashboard.
Sep 21, 15:46 EDT
Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018
Postmortem - Read details
Sep 14, 15:15 EDT
Resolved - Insights data has been fully restored.

We’ll publish a postmortem in the next few days with more details about what happened.
Sep 11, 15:33 EDT
Monitoring - We’ve identified the cause of the issue and have implemented a fix. It will take up to a couple of hours for historic data to fill in. We’ll continue to monitor and close out the incident once all data is filled. As always, we’ll publish a postmortem in the next few days with more details about what happened.
Sep 11, 14:55 EDT
Investigating - We are currently investigating an issue causing the Spreedly Dashboard to not show transaction data after ~4pm UTC. Transactions and the API are not impacted, this is strictly an issue with visualizing the data in the Dashboard.
Sep 11, 13:39 EDT
Sep 10, 2018

No incidents reported.