Spreedly
Dashboard Unavailable
Update - We have restored access to the Spreedly Insights Dashboard. Historical data has temporarily been limited to the past 3 weeks. We are working on restoring further historical data.
Apr 19, 15:05 EDT
Identified - The cause of the Dashboard outage has been identified and a fix is being implemented.
Apr 19, 13:04 EDT
Investigating - We are currently experiencing degraded performance on the Spreedly Insights Dashboard. The Dashboard may be unavailable for some users.

We will provide updates as they become available.
Apr 19, 12:46 EDT
Uptime over the past 90 days. View historical uptime.
Core Transactional API ? Operational
90 days ago
99.98 % uptime
Today
Gateway Integrations ? Operational
90 days ago
100.0 % uptime
Today
Supporting Services ? Degraded Performance
90 days ago
99.94 % uptime
Today
Core Secondary API ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Degraded Performance
90 days ago
99.89 % uptime
Today
Marketing & Education Operational
Documentation ? Operational
Marketing Site ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 19, 2021

Unresolved incident: Dashboard Unavailable.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021
Spreedly API Errors
Postmortem - Read details
Apr 14, 17:54 EDT
Resolved - After deploying the fix, all systems appear to be stabilized and functioning. The incident is being considered resolved.

We are still investigating to understand the specific causes of the incident and any residual impact. A post incident review will be published.

We apologize for any inconvenience and disruption to service.
Apr 7, 13:38 EDT
Monitoring - We have deployed an additional fix for the latest errors.

We will continue to monitor closely.
Apr 7, 12:50 EDT
Identified - We have identified an additional subset of API errors.

We are currently working on implementing a fix.

Updates will be provided as they become available.
Apr 7, 12:37 EDT
Update - Our team has deployed a fix for this issue. All systems appear to be stabilized and functional.

We are continuing to monitor the situation actively.
Apr 7, 12:24 EDT
Monitoring - A fix has been implemented addressing the API errors.

We are actively monitoring the results.
Apr 7, 12:17 EDT
Investigating - We have identified an issue causing intermittent 5xx errors on Spreedly's Core API.

This is impacting a number of transactions and requests to Spreedly's API.

Updates will be provided as they become available.
Apr 7, 12:02 EDT
Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

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