All Systems Operational
Core Operational
Documentation ? Operational
Dashboard Operational
Marketing Site ? Operational
debug.spreedly.com ? Operational
Insights Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2017

No incidents reported today.

May 24, 2017

No incidents reported.

May 23, 2017

No incidents reported.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017
Resolved - We have the rate limit in place now, and do not expect any more saturation events.
May 20, 16:50 EDT
Identified - We're still working to get the rate limit in place, and saw a handful of 503 status codes returned at ~20:00 UTC. It has since quieted back down.
May 20, 16:13 EDT
Update - We just realized we had the wrong time range on the original posting - we've edited to be correct.
May 20, 15:41 EDT
Monitoring - For about five minutes, from ~17:56-18:03 UTC, Spreedly came under heavy request load to an endpoint that was not well rate-limited, and experienced saturation of our request handling capacity. Due to this we returned 503 status codes for a subset of requests. Based on the cause, we're pretty confident that requests will have either never gone through, or completed successfully - no indeterminate transaction states should have resulted.

The situation had resolved itself by the time the incident response team was able to investigate, thus the lateness of this update, as we focused in on validating the cause. We're working now to get a better rate limit in place to prevent an immediate recurrence, and will get an event post-mortem up early next week.
May 20, 15:17 EDT
May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017

No incidents reported.

May 11, 2017

No incidents reported.