Spreedly
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Core Transactional API ? Operational
90 days ago
99.93 % uptime
Today
Gateway Integrations ? Operational
90 days ago
99.98 % uptime
Today
Supporting Services ? Operational
90 days ago
99.99 % uptime
Today
Core Secondary API ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.99 % uptime
Today
Marketing & Education Operational
Documentation ? Operational
Marketing Site ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Aug 2, 2021

No incidents reported today.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021
Gateway Errors
Resolved - We have seen no further issues after a period of monitoring. The issue seems to be resolved.
Jul 28, 16:31 EDT
Monitoring - The fix applied by the gateways seems to have transaction traffic operational again. We are monitoring the situation for further updates.
Jul 28, 16:18 EDT
Identified - Authorize.net and Cybersource have identified the issues with their gateways and are implementing a fix.
Jul 28, 15:44 EDT
Investigating - We are currently investigating errors on the Authorize.net and Cybersource gateways. Some merchants may not be able to process transactions.

Updates will be provided as more details are available.
Jul 28, 15:36 EDT
Jul 27, 2021
Spreedly API Errors
Resolved - The Spreedly API encountered a brief outage as we released a new version. We have reverted the change. All systems are stabilized and functioning.

We are still investigating to understand the specific causes of the incident and any residual impact. A post incident review will be published.

We apologize for any inconvenience and disruption to service.
Jul 27, 14:14 EDT
Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Gateway Errors
Resolved - We have determined that the issue has been resolved. The dLocal gateway is now fully operational.
Jul 22, 14:16 EDT
Monitoring - Transactions on the dLocal gateway are now processing successfully. We are currently working to identify the cause of the errors as there were no correlating changes made at Spreedly.
Jul 22, 13:55 EDT
Investigating - We are currently investigating errors on the dLocal gateway. Some merchants may not be able to process transactions.

Updates will be provided as more details are available.
Jul 22, 13:39 EDT
Jul 21, 2021
Spreedly API Errors
Postmortem - Read details
Jul 30, 11:16 EDT
Resolved - After deploying the fix, all systems appear to be stabilized and functioning. The incident is being considered resolved.

We are still investigating to understand the specific causes of the incident and any residual impact. A post incident review will be published with further details.

We apologize for any inconvenience and disruption to service.
Jul 21, 17:07 EDT
Update - We are continuing to monitor for further issues.
Jul 21, 16:56 EDT
Monitoring - A fix has been implemented addressing the API errors.

We are actively monitoring the results.
Jul 21, 16:21 EDT
Investigating - We have identified an issue causing 500 errors on Spreedly's Core API.

This is impacting all transactions and requests to Spreedly's API.

Updates will be provided as they become available.
Jul 21, 16:09 EDT
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

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