Resolved -
This incident has been resolved.
Sep 20, 21:10 EDT
Update -
We have closely monitored the situation and received official confirmation from our third-party provider that the issue has been resolved. As a result, we consider the incident resolved and do not anticipate any further impact on our customers.
We apologize for any inconvenience or disruption.
Sep 20, 20:47 EDT
Monitoring -
Since 2023-09-20 2:41 PM ET this afternoon, there has been an issue outside of our platform detected with regional network service.
Traffic has been rerouted in this region, and we continue to monitor traffic. Please reach out to our Support team if you need any additional help.
Sep 20, 18:15 EDT
Investigating -
Spreedly has discovered an issue that could potentially impact our services, leading to Increased timeouts for a small number of transactions.
We are taking all necessary measures to investigate the matter and determine the extent of the situation. We provide an update as soon as more details are available.
Thank you for your patience.
Sep 20, 16:37 EDT