The Elavon integration is functioning as intended and we are marking the incident as resolved.
Posted 2 months ago. May 08, 2019 - 13:43 EDT
We have reverted the change and are now seeing Elavon transactions succeed. We will continue to monitor for failing transactions and resolve this incident when we are confident in the reversion.
Posted 2 months ago. May 08, 2019 - 13:25 EDT
At approximately 10:52 AM EDT, Spreedly deployed a change to the Elavon gateway to handle multi-currency accounts. We are aware of an issue that is causing all transactions to fail. We’re reverting the change to allow transactions to process. An update will be posted once the change has been reverted.