Dashboard Experiencing Latency Issues

Incident Report for Spreedly

Resolved

This incident has been resolved. Dashboard is updating as expected.

Posted Jan 29, 2020 - 16:32 EST

Update

Some customers may still experience degraded performance as the implemented fix processes across environments; we're continuing to monitor the results to ensure the fix is working as expected.

Posted Jan 29, 2020 - 12:49 EST

Monitoring

A fix has been implemented and we are monitoring results.

Posted Jan 28, 2020 - 17:28 EST

Investigating

The issue has been identified.

Posted Jan 28, 2020 - 16:59 EST

This incident affected: Supporting Services (Spreedly Dashboard).