After a scheduled change to Spreedly’s infrastructure, Spreedly Engineers detected an issue that causes requests for iFrame/Express to return a 404 error.
What Happened
On March 26th, 2020 at 12:18pm EDT, Spreedly Engineers deployed a change regarding a scheduled infrastructure change. At 12:29pm, an elevated rate of 404 errors were detected as a result of internal monitoring by Spreedly Engineers. By 12:35pm, it was identified that there was an error on in one of the configuration changes that went out and was remedied by 12:40pm.
Next Steps
Spreedly identified an additional automated monitor to be put in place and has done so since this incident occurred. Also, Spreedly will evaluate and implement other checks to detect errors in configuration changes before they are deployed.
We apologize for any disruption this incident may have caused and are taking steps to ensure that our systems continue to be resilient for our customers. We will post more details as they become available.
The change was reverted at 16:40PM UTC.
All systems appear to be functional, but we will continue to monitor.
We apologize for the disruption in service.