Increased Latency

Incident Report for Spreedly

Resolved

Between 7:00 PM EST on Saturday, December 27th, and 1:00 AM EST on Sunday, December 28th, we identified a period of higher-than-normal latency caused by a pre-planned customer event that resulted in a significant traffic spike.

Although we did not observe any service failures or timeouts, our systems experienced degraded service due to the increased latency. Systems recovered quickly once peak traffic subsided and are now operating normally. We expect performance to remain stable moving forward.

Posted Dec 27, 2025 - 19:00 EST