Dodgeball Checkpoint Latency

Incident Report for Spreedly

Resolved

After closely monitoring and confirming that all systems are stabilized and functioning as expected, this incident is considered resolved. No further customer impact is expected.

We are completing our investigation concerning the causes of the incident and any residual impact.

We apologize for any inconvenience or disruption.

Posted Feb 25, 2026 - 16:52 EST

Monitoring

Service has resumed and we are monitoring for further impact. We apologize for any inconvenience this has caused

Posted Feb 25, 2026 - 15:35 EST

Identified

We are working to resolve an issue with processing of Checkpoints that is causing latency and errors for requests to the Dodgeball services.

Posted Feb 25, 2026 - 14:48 EST

Investigating

We are currently investigating performance of the Dodgeball service.

Posted Feb 25, 2026 - 14:18 EST

This incident affected: Dodgeball.