Large scale infrastructure transition
Scheduled Maintenance Report for Spreedly
Completed
Our infrastructure migration is now complete and our team has verified that all systems are behaving as expected. If a merchant uses a gateway or receiver that allowlist IPs and did not update their configuration to accept connections from the new IPs, they may experience related errors. We see these errors from the following endpoints, impacting the merchants that did not update their settings: SagePay, ProPay, Qvalent, and Realex. As a reminder, Spreedly's IPs can be found here: https://docs.spreedly.com/reference/ip-addresses/
Posted 11 days ago. Oct 02, 2019 - 17:19 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 12 days ago. Oct 02, 2019 - 08:00 EDT
Scheduled
We will be making a large scale infrastructure transition on Wednesday, October 2, 2019.

All customers will be migrated to the new infrastructure, in phases, throughout the day. We expect no interruptions to transaction processing, but dashboards may have temporary issues.

If you use a gateway or receiver that whitelists IPs, you must update your configuration to accept connections from the new IPs which can be found in our documentation.

For more information, please visit https://info.spreedly.com/important-update-on-spreedly-infrastructure-transition

If you have any questions or concerns, please contact Spreedly via https://support.spreedly.com.
Posted 26 days ago. Sep 18, 2019 - 08:27 EDT
This scheduled maintenance affected: Supporting Services (Core Secondary API, Dashboard) and Core Transactional API.