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  • Major Outage
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Intermittent failures on 3DS2 Global Authentications
Incident Report for Spreedly
After a period of monitoring, we have observed that 3DS2 Global transactions are processing successfully. The incident is being considered resolved.

We apologize for any inconvenience and disruption to service.
Posted Mar 01, 2023 - 11:44 EST
Our 3DS provider has identified that the outage has been resolved. We are continuing to monitor 3DS2 Global transactions to ensure that SCA Authentications are processing successfully.
Posted Mar 01, 2023 - 10:14 EST
Since 2023-03-01 08:33:13 UTC this morning, transactions using Spreedly's 3DS2 Global solution have experienced SCA authentication failures due to our 3DS service provider responding with an HTTP 502 generic error code. This error impacts only transactions using the 3DS2 Global solution.

We are communicating with our 3DS provider about the outage, and we will provide updates as they work toward a resolution.
Posted Mar 01, 2023 - 09:48 EST
This incident affected: Core Transactional API.